CVE-2026-48558
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
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Las versiones 5.5.15 y anteriores de SimpleHelp permiten que atacantes remotos no autenticados eviten el proceso de inicio de sesión mediante el envío de tokens OIDC falsificados sin verificación de firma. Esta vulnerabilidad otorga acceso completo con privilegios de técnico y puede saltarse la autenticación de dos factores, comprometiendo totalmente la infraestructura de soporte remoto.
Relevant roles
Severity
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:HCWE-347EPSS
Technical description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.