Actively exploitedCVSS 10.0 · CRITICAL

CVE-2026-48558SimpleHelp Authentication Bypass Vulnerability

SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication.

View on NVD

Analysis

Las versiones 5.5.15 y anteriores de SimpleHelp permiten que atacantes remotos no autenticados eviten el proceso de inicio de sesión mediante el envío de tokens OIDC falsificados sin verificación de firma. Esta vulnerabilidad otorga acceso completo con privilegios de técnico y puede saltarse la autenticación de dos factores, comprometiendo totalmente la infraestructura de soporte remoto.

Relevant roles

BackendCyberSecurityWindowsLinuxCloud

Severity

Score: 10.0(CRITICAL)

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

AV: NETWORK

AC: LOW

PR: NONE

UI: NONE

S: CHANGED

C: HIGH

I: HIGH

A: HIGH

Weakness (CWE): CWE-347

CISA KEV

Added to KEV: 2026-06-29

Federal patch deadline: 2026-07-02

Known ransomware use: Unknown

Required action

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

EPSS

Probability of exploitation (next 30 days): 0.0116 (1.2%)

Percentile: 63.4%

EPSS: 2026-07-13

Affects

simple-help:simplehelp

Technical description

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

Published: 6/12/2026, 6:16:35 PM

Last modified: 6/30/2026, 1:03:11 PM

References

How to read this card

Actively exploited

KEV (Known Exploited Vulnerabilities) is CISA's catalog of CVEs confirmed as actively exploited in the real world. If a CVE is on KEV, someone is already using it in attacks.

CVSS 10.0

CVSS 10.0 — máxima severidad teórica. Explotable de forma remota, sin privilegios, con impacto total. Aún no confirmada como explotada en el mundo real, pero parchea ya.

AI-recommended

Un modelo de lenguaje revisó el CVE y consideró que afecta a software ampliamente desplegado o herramientas comunes de desarrollo. Un humano del equipo aprobó la publicación antes de que llegara aquí.

Categorías de impacto que evalúa la IA

widely_deployed_infra — kernel Linux, OpenSSL, glibc, k8s, Docker, nginx, OpenSSH.

popular_dev_tooling — Node.js, Python, Go, React, Next.js, librerías comunes de npm/pip.

common_consumer_software — Chrome, Firefox, Windows, macOS, apps móviles populares.

enterprise_saas — GitHub, GitLab, Atlassian, Salesforce, Cisco, Fortinet, Ivanti.

niche_software — CMS regionales, herramientas de hobby, librerías de poco uso.

not_relevant — firmware específico de proveedor, software descontinuado.

EPSS — EPSS (Exploit Prediction Scoring System) by FIRST.org estimates the probability that a CVE will be exploited in the next 30 days. Range is 0 to 1; very fresh CVEs typically score low until evidence accumulates.