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Actively exploitedCVSS 7.2 · HIGH

CVE-2024-57728

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

View on NVD

Severity

Score: 7.2(HIGH)
Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
AV: NETWORK
AC: LOW
PR: HIGH
UI: NONE
S: UNCHANGED
C: HIGH
I: HIGH
A: HIGH
Weakness (CWE): CWE-59CWE-22

CISA KEV

Added to KEV: 2026-04-24
Federal patch deadline: 2026-05-08
Known ransomware use: Unknown
Required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

EPSS

Probability of exploitation (next 30 days): 0.5933 (59.3%)
Percentile: 98.3%
EPSS: 2026-05-06

Affects

simple-help:simplehelp

Technical description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Published: 1/15/2025, 11:15:09 PM
Last modified: 4/24/2026, 7:27:00 PM

References

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